• Customers thanked for their patience and cooperation during the repair works

Uisce Éireann and Cork County Council have successfully completed emergency repairs and the installation of new pumps following a mechanical failure at a pumping station in Tower.

Following reports of outages yesterday, water services crews were immediately dispatched to resolve the issue and every measure was made to reduce the impact on homes and businesses and restore water supply as quickly as possible. Impacted areas included Cloughphillip, Kerry Road, Model Village, Dromin Drive and parts of Bawnafinny.

Uisce Éireann’s Pat Britton has thanked customers for their patience while repair works were underway.

“We understand how disruptive unplanned outages are for local communities and would like to thank all impacted customers for their patience during while crews worked on repairs.  I would also like to thank the water services crews in Cork County Council for their dedication and for working hard to limit the impact on customers and successfully complete the repairs. In addition, thanks to the residents, businesses and Elected Representatives in the area for sharing our updates and for their patience and understanding as we worked on the repairs.”

It can take two to three hours following low pressure for normal supply to be fully restored to all areas as water refills the network.

Following this type of work, occasionally issues such as cloudy water (air bubbles), discolouration or internal airlocks may arise. For advice on how to resolve these issues, please visit www.water.ie/help/supply/after-an-outage/. The Uisce Éireann customer care helpline is also open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. Uisce Éireann regrets any inconvenience caused by this disruption.